Privacy Policy

Who We Are

Earth Abroad Private Limited ("Earth Abroad", "we", "us", "our") operates the website earthabroad.com. We coordinate international medical travel for patients worldwide. This Privacy Policy explains how we collect, use and protect your personal data.

What Data We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number and country of residence
• Medical condition, procedure details and treatment history
• Uploaded medical reports and documents
• Travel preferences — destination, budget and timeframe
• Communications with our care team

We also collect anonymised analytics data about how you use our website (pages visited, session duration, referral source).

How We Use Your Data

We use the information we collect to:

• Prepare and send you a personalised treatment plan
• Connect you with appropriate hospitals and specialists
• Coordinate your travel, accommodation and logistics
• Communicate with you throughout your treatment journey
• Improve our services and website

Data Sharing

We share your information only with the hospitals and doctors directly involved in your care, and only with your consent. We do not sell, rent or trade your personal data to any third party for marketing purposes.

We may share limited data with service providers who help us operate our platform (e.g. secure file storage). All such providers are bound by confidentiality agreements.

Data Security

All data is stored securely. Medical documents are encrypted at rest and in transit. Access to patient records is restricted to authorised care team members only. We conduct regular security reviews of our systems.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Receive a copy of your data in a portable format

To exercise any of these rights, contact us at hello@earthabroad.com.

Data Retention

We retain your data for as long as necessary to provide our services and fulfil our obligations. Medical records are retained for a minimum of 7 years in line with healthcare regulations. You may request deletion of non-clinical personal data at any time.

Contact Us

For any privacy-related questions or requests:

• Email: hello@earthabroad.com
• WhatsApp: +91 70584 74157